A full-service bank

Founded in 2010, Arkéa Banking Services is a full-service bank authorised by the Banque de France that meets the requirements of the order of 3 November 2014. Our employees are banking operators authorised to provide products and services.

Wholly-owned subsidiary of the cooperative group Credit Mutuel Arkea

As a bankinsurance entrepreneur, Crédit Mutuel Arkéa has developed a “Business-to-Business” activity that is experiencing  rapid growth. The group readily positions itself as a “partner that supports the development of its competitors” by offering Business Process Outsourcing (BPO) services.

Building and managing banking solutions

For our customers, outsourcing business processes considered non-strategic not only helps to reduce costs significantly, but also drives competitiveness by enabling them to focus on their core business while taking advantage of state-of-the-art products and services.

Sharing

 

Our development model is based on sharing : 

 

  • IT solutions
  • A dedicated middle office for B2B services
  • Centralized back-office functions

White label service

 

  • The partner financial institution remains the owner of its end clients. 
  • Arkéa Banking Services is not known to the end clients. 
  • The partner remains responsible for its activities towards the regulator

Governance

Xavier ELOY

Chief Executive Officer

Laurent IMBERT

Head of Development

Delphine SCHRICKE

Head of Steering 

Charlotte ROCHELLE

Head of Projects and Support

Ariane LE GLEUHER

Head of Operations

Sophie TARDIEU JACQUIN PORRETAZ

Head of Risk Management, Permanent control, and Compliance

Véronique DELOUBRIERE

Head of Human Resources

Delphine SCHRICKE

Head of Steering 

History

2024

Large-scale IT migration for one of our B2B partners

2023

Partnership with Dexia

2022

Strategic partnership with a retail bank, a subsidiary of a globally recognized insurance brand

2017

30 clients dans 11 countries, 102 employees

2014

20 payments institutions in 6 European countries, signing of the future unicorn Adyen

2012

Strategic partnership with La Banque Postale

2011

<strategic partnership with our longstanding banking client

2010

Creation of Arkéa Banking Services, a 100% subsidiary of CMA